Long Term Care Ombudsmen assist residents of long term care facilities in exercising their rights and attempt to resolve grievances between residents, families and facilities.
The Division of Aging and Adult Services works to promote the independence and enhance the dignity of North Carolina’s older adults, persons with disabilities and their families through a community based system of opportunities, services, benefits and protections.
Director: Joyce Massey-Smith
2101 Mail Service Center
Raleigh, NC 27699 – 2101
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NC Department of Health and Human Services
2001 Mail Service Center
Raleigh, NC 27699-2000
Customer Service Center: 1-800-662-7030
For COVID-19 questions call 1-888-675-4567
Visit RelayNC for information about TTY services.
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