City Government » Rent Stabilization
The Rent Stabilization Division can be contacted by:
Phone: (323) 848-6450
Appointment: You may schedule an appointment to meet with us online or in-person by visiting weho.org/appointments. City Hall is now open, but appointments are strongly encouraged. Those with appointments will be seen first.
(Per Urgency Ordinance No. 20-1103U)
Tenant households with income at or below 80% Area Median Income (AMI) due to COVID-19 financial hardship and unable to pay rent beginning July 1st may be protected from eviction. Income limits are established by the California Department of Housing and Community Development guidelines. (effective May 13, 2022).
Qualifying tenants must provide notice to the landlord within 7 days of rent being due.
Please note: The County’s COVID-19 Tenant Protections Resolution does not cancel or stop the rent from being owed, or stop the accumulation of rent that is owed during the protections period. Tenants should pay if they can and are encouraged to work out a payment plan with their landlord during and after the termination of the COVID-19 Tenant Protections Resolution.
On June 28, 2021 Governor Newsom signed Assembly Bill 832 (AB 832), which extends statewide protections and rent relief programs enacted by SB 91 in January 2021. Most significantly, the Act extends the state’s residential eviction moratorium for non-payment of rent due to COVID-19 related reasons to September 30, 2021 and expands the State Rent Relief Program.
Under AB 832, no tenant can be evicted as a result of rent owed due to a COVID-19 related hardship accrued between March 4, 2020 and August 31, 2020 if, upon notice from the landlord, the tenant provides a declaration of hardship according to the legislation’s timelines. Tenants must provide a declaration of hardship within 15 days of receiving a notice.
For rental debt due to a COVID-19-related hardship that accrues between September 1, 2020 and September 30, 2021, tenants who receive a notice from their landlords must also pay at least 25 percent of the rent due before September 30, 2021 to avoid eviction.. Although any rent not paid through September 30, 2021 is still due to the landlord by September 30, 2021, a tenant cannot be evicted as long as they provided the declaration of hardship and paid 25% of the rent due through September 30, 2021. For the unpaid rent due through September 30, 2021, a landlord may not file an action in small claims court to recover the back due rent until November 1, 2021. A small claims action IS NOT an eviction action. If any tenant is served with an eviction notice or lawsuit seeking eviction (unlawful detainer), the tenant should IMMEDIATELY contact Bet Tzedek Legal Services, which provides no-cost defense against evictions to any West Hollywood resident. Assistance through Bet Tzedek may be obtained by visiting bettzedek.org/wehousingdefense, calling (323) 549-5841 or emailing firstname.lastname@example.org.
No-fault reasons, including but not limited to, substantial remodels or demolition of property, except where a landlord who owns any size home up to a triplex as of June 30, 2021 and intends to move into the home for their or their family member’s use as their principal place of residence with exceptions for tenants who have been financially impacted by COVID-19 or the landlord or family member is similarly situated if the displaced tenant is a senior, disabled, or low-income. (Beginning June 1, 2022, the limitations on owner/relative move-ins regarding the date the property was purchased or the tenant’s financial impacts no longer apply.);
Nuisance or unauthorized occupants or pets whose presence is necessitated by or related to the COVID-19 emergency; and/or
Denial of entry, except for remedying a condition that substantially endangers or impairs safety, or if the tenant is causing or threatening to cause substantial damage to the rental unit. (Beginning June 1, 2022, this protection no longer applies unless the entry is intended to harass the tenant.)
CA COVID-19 Rent Relief Program:
The COVID-19 Rent Relief program is designed to help eligible tenants and landlords with payment of unpaid rent. Landlords may be eligible to be reimbursed for 100% of each eligible renter’s unpaid rent between March 1, 2020 and March 31, 2022. Although the program is no longer accepting applications, tenants with pending applications may be protected from eviction.
Tenants and landlords may visit HousingIsKey.com to learn more about the program and eligibility requirements.
Visit the Renters Resources page for more information on:
The Alliance for Housing & Healing
The Alliance for Housing & Healing’s Aging in Place COVID-19 Rental Assistance Program provides financial assistance to West Hollywood renters, age 55+, who are unable to pay rent due to issues related to COVID-19 (illness, loss of employment, reduction on working hours, caring for a household member with COVID-19, etc.) Renters can apply for assistance to cover the cost of their rent for up to $1,000, which will be paid directly to the management company/landlord. Second and third grants of up to $1,000 are available to those who qualify. For information on the program and to apply, please call (323) 656-1107.
National Council of Jewish Women
NCJW LA’s COVID-19 Rental Assistance Program provides financial assistance to West Hollywood renters who are unable to pay rent due to issues related to COVID-19 (illness, loss of employment, reduction on working hours, caring for a household member with COVID-19, etc.). Renters can apply for assistance to cover the cost of their rent for up to $1,000 which will be paid directly to the management company. Renters can apply for a second and third month of rental assistance 30 days after their previous assistance is approved. Renters should call (323) 852-7036 or email Maria J. Vazquez at email@example.com.
Required documentation includes:
City of West Hollywood’s Ongoing Rental Assistance Programs
The Alliance for Housing & Healing
Provides financial assistance to persons living with HIV/AIDS to pay for rent, utilities and pharmaceuticals. The Alliance for Housing and Healing Aging in Place Program provides supplemental rental assistance to all older adults residing in the City of West Hollywood who are experiencing a rent burden.
National Council of Jewish Women
Provides non-sectarian and non-gender specific rental assistance to West Hollywood residents. Leave a message and your call will be returned.
LA COUNTY DEPT. OF PUBLIC SOCIAL SERVICES
11110 West Pico Blvd.
Los Angeles, CA 90064
General Relief – (866) 613-3777
Information about fraud schemes that target seniors and additional warning signs and preventative steps.
JEWISH FREE LOAN ASSOCIATION
Provides interest free loans.
LIMITED EMERGENCY SURVIVAL ASSISTANCE FUNDS
Seniors & People Living with Disabilities: West Hollywood Comprehensive Services Center @ (323) 851-8202
The following agencies offer free or low cost legal services.
Legal Aid including representation in evictions court. Call for an appointment.
For Legal Support Email: HelpingLARenters@gmail.com
In the email provide your name, phone number, address, relevant documents, whether your unit is rent stabilized or not, and short summary of issue.
A representative will call you.
Weekly Tenant Rights Clinics in Plummer Park are closed until further notice
(213) 385-8112 https://edn.la/ Representation for LA County tenants facing eviction as long as they come in a week before the trial. Fee on a sliding scale but no one is turned away for lack of funds.
Rent Stabilization Staff are available by email, phone and in person at City Hall Monday – Friday 8:00AM – 5:00PM. You may schedule an in-person appointment online by visiting weho.org/appointments.
Please Use the following online resources to file or request Rent Stabilization Program documents:
Please email 3-day Notices or Unlawful Detainers to firstname.lastname@example.org
If documents cannot be emailed or submitted online, you may mail the documents to the following address:
8300 Santa Monica Blvd., West Hollywood, CA 90069
The RSO requires landlords to register new tenancies within 30 days after the tenancy begins for buildings built on or before July 1, 1979 (West Hollywood Municipal Code §17.28.040). Now this process can be quickly and easily completed through our Online Landlord Service portal.
The West Hollywood RSO (Rent Stabilization Ordinance) provides tenant protections regardless of when the building was built.
Evictions Limited to Just Cause
Relocation fees for No-Fault Evictions
Tenant Harassment Prohibition
Buildings receiving a certificate of occupancy before July 1, 1979 are subject to the full RSO including:
Property owners must provide maintenance:
Rent Stabilization Key Points
Guide to Rent Stabilization in West Hollywood
Tenant FAQ’s about Rent Stabilization
Landlord FAQ’s about Rent Stabilization
Forms: Rent Stabilization
Newsletters, Increases and Interest
Monday to Friday: 8:00am to 5:00pm
You may schedule an in-person appointment online by visiting weho.org/appointments.
Rent Stabilization Information Line: (323) 848-6450 | Email: Contact this Division
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